Reasons to Use Doosan Genuine Parts
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- 1. Performance
- Genuine Doosan parts, optimized for Doosan equipment, improve performance and reduce costs through fuel efficiency.
- Using genuine Doosan parts is definitely more cost-effective than using non-genuine parts.
Non-genuine parts do not look different from genuine parts but may cause serious defects to the equipment’s performance. The use of non-genuine filter/oil parts, for example, results in greater expenses due to defects caused to equipment in the long run.
Parts purchased through channels other than Doosan’s designated dealer are not optimized for the Doosan engine, causing unexpected defects to it.
In line with technical developments, equipment designs are often upgraded and parts can undergo changes. Unofficial Doosan dealers may recommend antiquated parts to a customer without any bad intentions or imprecise information. Such parts can cause unexpected problems at the customer site. The parts can become entirely unusable. Only official Doosan dealers can recommend and offer genuine Doosan parts that are optimized for the customer’s particular equipment to ensure the best performance and reliability.
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- 2. Quality
- Genuine Doosan parts guarantee high quality and maximize an engine's efficiency while ensuring stable and consistent performance.
- Doosan operates its own Reliability Assessment Center.
Our Reliability Assessment Center carries out performance tests for our parts under conditions similar to worksites in an effort to ensure product quality and develop our technology continuously. Our genuine parts, verified through such process, guarantee quality that is good enough to pass the quality tests in the United States or Europe without difficulty.
We design core parts ourselves and guarantee their quality.
We produce the major parts for our engine ourselves and guarantee their optimized performance.
We manage the storage and transport of our newly made engine parts ourselves, considering the fact that their quality may be affected by such factors.
Businesses selling non-genuine parts are likely to use inadequate methods for storing or transporting parts to save cost. Even genuine Doosan-made parts may have invisible breakage/defect due to inadequate storage if supplied through an unauthorized channel. In such case, there may be adverse results in terms of engine performance and operational cost.
We check the suitability of our parts periodically and strive to keep their quality in the best possible condition.
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- 3. Experts
- Our genuine parts are sold exclusively through our authorized dealers. Our first-rate, well-trained experts help customers use the appropriate parts.
- We systematically supply world-class goods and provide parts/service education to our dealers.
Each engine should use appropriate parts. There are parts to be recommended for maximization of performance of an engine and optimization of the state of an engine according to the relevant working conditions. Non-experts may recommend cheap non-genuine parts. Such parts are likely to reduce engine performance and customers’ profitability in the long run. Our authorized experts recommend appropriate parts for engine.
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- 4. Supply
- We supply genuine parts efficiently through our global network.
- Our Global Parts Distribution Centers (PDC) make it a rule to be more than ready to supply parts required by customers in any part of the world. Our PDCs in major markets ensure economization of time and expense. They are always ready to communicate with local customers in real time concerning parts supply.
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- 5. Service
- Parts and services are closely interrelated. You will find that the most efficient way of using your engine is to use our genuine parts under the systematic management we provide through our service programs.
- Your use of non-genuine parts may result in a quality problem.
According to our survey, customers using non-genuine parts usually do not receive our periodic official service and appear to have a problem in partnership with us. Such cases cause quality-related problems to such customers due to lack of experience on the part of providers of non-genuine parts and wrong information provided by them.
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